At Turismo a Marruecos we respect your privacy. This page explains in plain language what data we collect when you visit our website or ask us for a trip, why, and what your rights are. It complies with Moroccan Law 09-08 on the protection of personal data and, for travelers in the European Union and the UK, with the GDPR.
1. Who is responsible
Turismo a Marruecos, a family-run private travel agency based in Merzouga, Morocco.
Email: info@marruecosprivado.com
Phone / WhatsApp: +212 708 644 837
Website: https://turismoamarruecos.com
2. What data we collect
- When you contact us (form, email or WhatsApp): name, email, phone, travel dates, number of travelers, trip length and whatever you tell us in your message.
- When you book: travelers’ names and, where Moroccan law requires it for hotel and camp registration, passport details. Also any preferences you share (diet, special needs).
- When you browse: only if you accept cookies, technical data such as device type, pages visited and approximate location, through Google Analytics and Google Ads.
We never ask for card or bank details on the website.
3. Why we use it
- To answer your questions and prepare a quote or itinerary.
- To organize your trip: accommodation, driver, guides and activities.
- To meet our legal and accounting obligations.
- To measure visits and improve our website and ads, only if you agree.
We will not send you marketing by email or WhatsApp without your permission.
4. Legal basis
We process your data because you give it to us to ask for information or to book (pre-contractual steps and performance of the contract), because the law requires it (for example, registering guests at accommodation) or with your consent (analytics and advertising cookies), which you can withdraw at any time.
5. Who we share it with
- Your trip’s suppliers: hotels, riads, desert camps, guides and drivers — only the data they need.
- Technical providers: website hosting, email delivery and, if you message us on WhatsApp, Meta.
- Google (Analytics and Ads), only if you accept cookies.
- Public authorities, when the law requires it.
We never sell or rent your data.
6. International transfers
We are a Moroccan company, so your data is processed in Morocco. Some technical providers (such as Google or our web host) may process it in other countries using the safeguards required by law, such as standard contractual clauses.
7. How long we keep it
- Enquiries that do not become bookings: up to 2 years.
- Bookings: as long as accounting and tax law requires.
- Cookies: according to each cookie’s lifetime (see below).
8. Cookies
When you first visit, we ask whether you accept cookies. If you decline, Google Analytics and Google Ads are not loaded.
- Cookie preference (stored in your browser): remembers your choice. Necessary.
- Google Analytics (_ga and similar): anonymous visit statistics. Up to 2 years. Only with your consent.
- Google Ads: measures how well our ads work. Only with your consent.
You can change your mind at any time: change my cookie preferences.
9. Your rights
You can ask to access, correct or delete your data, object to or restrict its use, receive it in a portable format and withdraw your consent. Email us at info@marruecosprivado.com and we will reply within one month.
If you are not satisfied, you can complain to the CNDP, Morocco’s data protection authority (www.cndp.ma), or to the authority in your country, such as the ICO in the UK.
10. Children
Our website is not aimed at children under 16. Data about children who travel is always provided by a parent or guardian.
11. Security
We use a secure connection (HTTPS), restricted access to information and trusted providers.
12. Changes
We may update this policy. The current version is always the one published on this page.
Last updated: 6 November 2026.
